Durable webhook queue
Every inbound event is persisted before we 200. Failed events retry with exponential backoff up to 8 attempts. Nothing falls through.
Features
Everything you need to run a real shop on WhatsApp.
From the first HI to the final receipt, WA-B handles the conversation, the cart, the cash, and the customer record.
Automatic MoMo billing
Subscriptions that renew themselves.
MoMo runs in the background. We charge on the 1st, retry failures , send WhatsApp reminders 3 days before billing, and grace-suspend after 2 days past due.
- Idempotent reference handling: no double charges
- PAY, RENEW, STATUS, UPGRADE, CANCEL via WhatsApp text
- Audit trail of every billing event in the dashboard
MRR
GHS 12,420
↑ 22% MoM
Active subs
128
+9 this week
Coll. rate
98.4%
last 30d
DateBusinessAmountStatus
May 01Auntie Akos KitchenGHS 250renewed
May 01SneakerStop GHGHS 50renewed
May 01Glow by EfuaGHS 250retry 2/8
Apr 29Mama's TailoringGHS 50renewed
Every order. Status-tracked. Searchable.
Customers, riders, and you all see the same status: pending, paid, preparing, on-the-way, delivered. One source of truth, automatic WhatsApp notifications at each step.
- Customer profiles built automatically from chat
- One-tap refunds (pushes MoMo reversal request)
- Order CSV export, signed webhook fan-out
- Native cart abandonment recovery via WhatsApp
TODAY
📦 Order #A-2317 received. We're preparing it now. 12:06
👨🍳 Your order is being packed. 12:14
🛵 Rider Kwesi is on the way. ETA 18 mins. Track: wa-b.com/t/A-231712:24
✅ Delivered. Enjoy! Reply RATE to leave a review. 12:42
Configure once. See it live in WhatsApp.
Menu, hours, delivery zones, branded greetings, follow-up cadence. Every setting is hot-reloaded: change at 11:59, your customers see it at 12:00.
- Drag-and-drop menu builder with photos
- Branded welcome messages & quick-reply buttons
- Geofenced delivery zones with per-zone fees
- Multi-tenant: 1 dashboard, many WhatsApp numbers
Welcome message
Akwaaba! 👋 Welcome to {{businessName}}. Tap View Menu to see today's specials.
Hours
10:00 - 21:00
Delivery
3 zones
Menu items
42 active
Built like infra. Priced like SaaS.
Production-grade code every Ghanaian SME deserves but rarely gets: durable webhook queues, advisory locks, audit logs.
Multi-tenant isolation
Each business is silo'd by phone-number ID. We never cross streams. Even on a misrouted webhook, your data stays yours.
Cron with leader election
Renewals, reminders, and suspensions run via DB advisory locks. Run 50 replicas; only one fires the job.
Scoped API keys
Tenant or admin scope, SHA-256 hashed at rest, revocable in one SQL line. Real keys, not session cookies pretending.
Card payments via Paystack
Customers without MoMo? No problem. HMAC-SHA512 signed events, idempotent reference handling, redirect callback ready.
Africa/Accra-aware
Cron jobs run on local time. Reminders go out when humans actually read them. Currency formatted right. Phones normalized.